Terms and Conditions

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Welcome to The Mysterious Castle – a private events agency and associated website (“The Mysterious Castle.nl”).

Please read these Terms and Conditions (“Terms”) carefully – they set out the basis on which you are allowed to use our website and the additional terms that apply and services you can receive if you become a registered member of the club. If you have any questions regarding these Terms or the use of The Mysterious Castle, please feel free to contact us by emailing our customer services team, whose contact details are provided at the end of these Terms.  You might want to print a copy of the Terms for your own records.

The privacy of your personal data is important to us. Please see our Privacy Policy, which forms part of the Terms, for details of how we will use and process your personal data. The Mysterious Castle also uses cookies.  Please see our Cookie Policy, for more details of how we and others use cookies and similar technologies.


Access to and use of the The Mysterious Castle website, www.THEMYSTERIOUSCASTLE.NL by anyone, is subject to these Terms. By accessing and using the website you agree to be legally bound by these Terms.

If you are accepted as a member of The Mysterious Castle private members club (“Member”) the additional membership related provisions will govern the terms of your membership (“Membership”).

We may update these Terms from time to time for legal or regulatory reasons, or to reflect changes in our services or practices. We will endeavour to notify you of any material change that affects you.  However, you should regularly check this page to see if any changes have been made.

If you are a fee paying Member, any changes will become effective from the date of your next payment following the change unless we notify you otherwise. If you are not a fee paying Member, any changes will become effective as soon as we notify you of them or otherwise make them available www.themysteriouscastle.nl.

If you continue to use The Mysterious Castle following the effective date of any variation of these Terms, you will be deemed to have accepted such variation. If you do not agree to such variation, you should stop using The Mysterious Castle.


The Mysterious Castle is an exclusive private club with limited capacity.  We reserve the right to accept or reject any and all applications for Membership in our absolute discretion.

We charge all applicants a €20 application fee per year to cover the costs of assessing and vetting your application, ID checks and other administration costs.  This fee is non-refundable, but will be applied as a discount against your first The Mysterious Castle event if your application is successful.

When you apply to become a Member of The Mysterious Castle you must be aged 21 years old or over and will be asked to provide proof of your identity.  We reserve the right to vet you and your ID documents to verify your identity.


The types and levels of Membership available are as follows:

  • Mysterious Member
    • you have basic access to the site
    • you can search and view very limited profiles
    • you can book an Event
    • you will be shown third party advertising
  • Mysterious VIP Member
    • everything you can do as in Free membership
    • search and view profiles
    • message other users (subject to other members’ settings)
    • additional discounts on Events

The relevant fees and Membership period for the different levels of Membership will be as set out on the website and registration forms when you apply (the “Membership Fees”).

We reserve the right to update and amend these at any stage at our discretion.


We operate a strict Code of Behaviour  for all Members of The Mysterious Castle.  You must read this Code of Behaviour before joining The Mysterious Castle and must comply with it at all times – when using the website, at any Event or otherwise in relation to your interactions with other Members and The Mysterious Castle in general.

In addition any content or materials or information that you post on the site or send to other Members must comply with our Content Policy.  See Section 10 below for more information about content on the site.

Privacy, confidentiality and discretion are core values that we require all Members to abide by.  Do not discuss or disclose any non-public information about The Mysterious Castle our Events or our Members to anyone else.

You will be responsible for any use of The Mysterious Castle through your account and/or using your login or password.  Please ensure any person accessing The Mysterious Castle through your account is authorised by you and is aware of these Terms and that they comply with them.


Membership Fees are payable in advance for each type of Membership and Membership period.

Your Membership will automatically renew and your chosen payment method will be automatically recharged at the end of each Membership period unless you choose to terminate your Membership in accordance with Section 6 below (Cancellation and Termination).


When you subscribe to any level of paid for Membership you agree to receive the services available under that Membership level immediately.

As a consumer, you have the right to cancel your paid for Membership within fourteen (14) days from the date on which we confirm acceptance of your Membership (the “Cancellation Period”).

To exercise your right to cancel, you must within the fourteen (14) day Cancellation Period, contacting to us at info@themysteriouscastle.nl a notification clearly stating your decision to cancel your Membership.  If cancelling, please include details of your name, email address and user name so we can identify your account.

If you terminate your Membership during the Cancellation Period and:

(a)     you have not accessed the Membership services, we will refund the entire Membership Fee received from you;


(b)     if you have already accessed and used the Membership services, for example by sending messages to other members, we will give you a pro rata refund that corresponds to the number of days or amount of your usage.

In any event, we will provide you with the applicable refund amount within fourteen (14) days of the date on which we received your notice to cancel your Membership. We will use the same means of payment for your refund that you used for subscribing.

Other than your cancellation rights above, you may terminate your Membership with us at any time by sending an email to info@themysteriouscastle.nl

Termination by you will take effect at the end of the then current subscription period.

We may terminate your Membership at any time if in our reasonable opinion you have breached any of the terms, conditions, codes or policies set out in these Terms or otherwise relating to your Membership.  In such circumstances termination will take effect immediately and you will not be entitled to any refunds.

We may also terminate your Membership at any time in our absolute discretion to take effect immediately.  In these circumstances you will receive a pro rata refund of Membership Fees for any remaining subscription period.

At the relevant termination date, we will deactivate your account and your access to The Mysterious Castle will cease.  We will delete all content stored in your account and your user details (except where we are required by law to retain such details or need to retain any details for legal reasons).


Our events or parties are special events for certain levels of Membership, and are limited by capacity and other restrictions case by case.  As a Member you are entitled to apply for tickets to an Event, but acceptance by us of your application and our allocation of tickets is at our absolute discretion.  Even with a ticket, entry to and continued attendance at an Event is at our absolute discretion.  As such, we may refuse entry or ask for you to leave an Event at our absolute discretion.

Tickets are non-refundable.  If you cannot attend, we cannot refund any costs of the ticket or otherwise.

In the event of cancellation by us we will refund your ticket price, but are not liable for any other costs you may have incurred such as hotels or travel.

In any event you must at all times comply with our Events Policy (“Events Policy”).


The Mysterious Castle may offer you the opportunity to purchase various items of merchandise through the website.  All purchases are made through third party retailers and you will be directed to their sites to make the relevant purchase.

The Mysterious Castle is not involved in any elements of the sale or payment processing and is not responsible for any third party sales.


The The Mysterious Castle website and any information, text, messages, articles, music, videos, images, photographs, and other content displayed on the website or otherwise used by The Mysterious Castle in providing the services and Events (“Content”) are all protected by certain intellectual property and other rights. These rights include all copyright, database rights, performer’s property rights, moral rights, trademarks and service marks, business names and domain names, goodwill and the right to sue for passing off or unfair competition, rights in designs, patents, rights to inventions and all other intellectual property and proprietary rights, in each case whether registered or unregistered. These rights either belong directly to us or are licensed to us from their respective owners or licensors.

You may only use, access and view the The Mysterious Castle website and the Content for your own personal, non-commercial use subject to a limited temporary license form The Mysterious Castle. You may not use The Mysterious Castle or any Content for any purpose other than those set out above.

You may not at any time modify, store, copy (including for example scraping, using crawlers, browser plugins and add-ons, and any other technology or manual work), extract, reutilise, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or distribute any part, content or data of this website or the The Mysterious Castle service.


The Mysterious Castle may enable users to upload content on to the The Mysterious Castle website or to take part in one to one conversations and discussions via our services (“Your Content” or “User Content”).

Your Content must comply with our Content Policy and in any event our Code of Behaviour.

You take full responsibility for any of Your Content that you or we publish, and agree to be responsible for any claim made against us by any third party in relation to Your Content.

You own the intellectual property and other rights in Your Content. However, you give The Mysterious Castle a limited licence to publish Your Content in relation to the The Mysterious Castle website.

We cannot guarantee the accuracy or quality of any of User Content posted on or sent via The Mysterious Castle. While we endeavour to enforce the rules set out in these Terms, we do not promise to monitor or moderate User Content published on or sent via The Mysterious Castle.  Further we are not responsible for the views in or otherwise in any way for any User Content.

If you believe that any User Content published on or made available via The Mysterious Castle fails to comply with these Terms, you can notify us by emailing us at info@themysteriouscastle.nl .  Upon receiving any complaints about User Content, we will review the User Content in question and may then decide to remove or edit it.



The Mysterious Castle website and services are available on a temporary basis.  We may update The Mysterious Castle and we may change the Content and services at any time.  We reserve the right to withdraw or amend The Mysterious Castle website and services without notice.  We will not be liable to you for any resulting loss or damage (to the extent we are allowed to restrict liability by law) if The Mysterious Castle is unavailable at any time for any period – unless you are a fee paying subscriber in which case we may reimburse you accordingly.

You are responsible for making all arrangements necessary to access the The Mysterious Castle website. Please note that use of The Mysterious Castle website may be subject to your computer and/or device complying with our minimum standard technical specifications and compatibility requirements.  We shall not be liable for any failure due to any incompatibility (including, without limitation, minimum storage and memory requirements from time to time).


Whilst we do our best to vet applicants for Membership in terms of doing our best to verify their real identity, we do not do any other background checks in terms of things such as criminal records, nor do we interview or actively vet or select Members.

We will endeavour to provide a safe and respectful environment for Members.  However, we cannot control the behaviour of other Members and we urge you at all times to take care and be sensible in your interactions with other Members.  You are solely responsible for your interactions with other Members. We are not responsible for the conduct of any Member or their User Content.

We warrant that we will provide the The Mysterious Castle services and website with reasonable skill and care and substantially as described in these Terms.

Other than the express warranty in this section, the The Mysterious Castle website and service is provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without further warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

We make no warranty that the The Mysterious Castle website and service will meet your requirements, that Content will be accurate or reliable. Nor do we warrant that the functionality of the website will be uninterrupted or error free, that defects will be corrected or that the website is free of viruses or anything else which may be harmful or destructive.

Nothing shall have the effect of excluding or limiting either The Mysterious Castle liability or your liability for fraud or for death or personal injury caused by our/your negligence (as applicable).


You will be responsible for and indemnify us against all claims, liabilities, damages, costs and expenses suffered or incurred by us as a result of your breach of these Terms or other default in relation to any codes, policies or your other obligations.


We will not be liable for any loss or damage caused by The Mysterious Castle Limited or any of its employees or agents in circumstances where there has been no breach of a legal duty of care which is owed by us or any of our employees or agents, and/or the loss or damage is not a reasonably foreseeable result of any breach of these Terms.

In the absence of any negligence or other breach of duty by us, the use by you of the The Mysterious Castle website and membership service is entirely at your risk.

Nothing in these Terms shall affect your statutory rights as a consumer.

15) LINKING TO The Mysterious Castle

You may link to The Mysterious Castle, provided you do so in a way that is fair and legal and which does not damage our reputation or take advantage of it. In particular, you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

The Mysterious Castle must not be framed on any other site, nor should you establish a link to any part of The Mysterious Castle other than the home page.

If you wish to make any use of the Content other than that set out above, please address your request to info@themysteriouscastle.nl

We reserve the right to withdraw linking permission without notice.

16) LINKS FROM The Mysterious Castle

The Mysterious Castle and/or the Content may contain links to third party websites and services. If you decide to visit any third party site or use a third party service, you do so at your own risk.  We are not responsible for the content, accuracy or opinions expressed on such websites or services. Links do not imply that The Mysterious Castle is affiliated to or associated with such sites or services.

Your browsing and interaction on any other website or your use of other services, including websites and services which have a link to The Mysterious Castle, is subject to that operator’s own rules and policies. Please read those rules and policies before proceeding.


Membership is strictly non-transferable, assignable or to be used by any other person.

Certain section within this Terms that by their inherent nature should survive termination or expiry will survive termination or expiry and continue to have effect and be binding, including but not limited to sections 4 (Conditions, Codes and Policies), 9 (IP), 12 (Disclaimers, 13 (Your Liability), 14 (Our Liability), 17 (Survival), 18 (Law)


These Terms will be interpreted in accordance with and governed by Dutch law and shall be subject to the exclusive jurisdiction of the Dutch court.



If you have an enquiry or complaint about The Mysterious Castle, you should contact our customer services team at info@themysteriouscastle.nl and we will try to answer your enquiry or resolve any complaint as soon as possible.

If you have any suggestions for improvements or additions that you would like to see on The Mysterious Castle, please email us on at info@themysteriouscastle.nl.  Last Update: febr 2018


As a Member of The Mysterious Castle you acknowledge and agree to comply with the following rules of behaviour:

  • act honestly and respectfully to all Members at all times;
  • be discrete at all times and respect other Members confidentiality and privacy;
  • do not harass, abuse or harm another person;
  • comply at all time with all application laws, regulations, club rules and directions;
  • do not use an image that is not your likeness for your profile;
  • do not misrepresent your relationships with a person or entity, past or present;
  • provide accurate information to us and other Members and keep it updated;
  • do not use images or terms in your descriptions or profile that is offensive, obscene, pornographic, indecent, malicious, threatening, abusive, defamatory or otherwise unlawful;
  • do not create a profile for anyone other than yourself;
  • do not use or attempt to use another Member’s account;
  • do not collect or store other Members’ personal data without their express permission;
  • do not interfere or violate a third party’s private life, nor interfere with their private communications, nor breach any duties of confidence or confidentiality;
  • understand and comply at all times with our Content Policy.


As a Member of The Mysterious Castle you acknowledge and agree to comply with the following content rules:

  • any information or content you post or share must comply with all applicable laws, including, without limitation, privacy laws, obscene publications, intellectual property laws, anti-spam laws, and regulatory requirements;
  • Do not upload pornographic or indecent images to the site. Such images will not be verified and be published to the site.
  • do not act in an unlawful, libellous, abusive, obscene, discriminatory, racist, sexist, fraudulent or otherwise objectionable manner;
  • do not use any content in any manner that may infringe any of our rights or the rights of a third party including intellectual property rights such as relating to copyright, trade marks or databases;
  • do not post or share otherwise publish or link to content which contains videos, stills, photographs, audio or images of another person without their permission;
  • do not share or disclose information that you do not have the right to share or disclose (such as confidential information of others);
  • do not post, link to or otherwise publish any content about illegal activities such as making or buying drugs or illegal weapons;
  • do not send spam or other unwelcome or commercial communications to others.



  • The admission of Members to any Event is strictly subject to this Events Policy.
  • By purchasing a ticket to attend an Event, the Member agrees to be bound by this Events Policy.
  • The Mysterious Castle reserves the right to refuse access to or order the immediate removal without any entitlement to a refund of any person who fails to act in accordance with this Events Policy.
  • Tickets are not refundable.  The Mysterious Castle shall not be under any obligation to rectify tickets bought in error.
  • Tickets are personal to the Member purchasing such tickets. Members may not resell or trade any tickets.
  • Members will be asked to verify there identify on entry to an Event.


Members may not take or make phone calls and phones should be in silent mode on the first floor, whilst at an Event. Phones may only be used in designated areas, which is only downstairs.


No cameras, video or recording devices, live-streaming or otherwise – whether on a mobile phone or other device, may be used on the first floor at an Event. We reserve the right to take possession of and confiscate any mobile phone, camera, video or recording device and any photos, videos or other recorded images used or taken upstairs at an Event.


The Mysterious Castle operates a strict no press policy on the first floor. You must not discuss or disclose to any press nor post on social media any information about our Events or our Members, what happens on the first floor of the castle.

Events are confidential and private occasions.  Members are reminded of their obligations under the Membership Terms.


Members may not bring alcohol or illegal substances onto the premises. Licensing laws shall be strictly enforced.  Anyone who is or appears to be intoxicated shall be removed from the Event immediately without any entitlement to a refund.

Events will in general be non-smoking and non-vaping events.  Please follow directions at Events to find designated smoking areas.


We will endeavour to provide a safe and respectful environment for Members.  However, we cannot control the behaviour of other Members and we urge you at all times to take care and be sensible in your interactions with other Members.  You are solely responsible for your interactions with other Members. We are not responsible for the conduct of any Member or their User Content.

The Mysterious Castle accept no responsibility for the loss, theft, damage or alteration to any personal items brought onto the premises by its Members.

Members shall not exhibit behaviour which is considered antisocial or disruptive or contradicts the The Mysterious Castle Code of Behaviour. Such behaviour will result in immediate removal from the Event without any entitlement to a refund.

The Mysterious Castle reserves the right to report any Member deemed to be exhibiting illegal, antisocial or disruptive behaviour to the police for further investigation.